Global Terminal Systems Portfolio
We build resilient operations through systems, support, and automation.

BUSINESS
OF PORT
TECHNOLOGY

I’m Rusiru Guruge — an IT Consultant specializing in Terminal Operating Systems, port automation, integrations, go-live support, and mission-critical operations across global terminal environments.

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Rusiru Guruge portrait
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Digital Operations Terminal systems, live support, and critical issue handling.
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Reporting & Analytics SQL, Power BI, Grafana, Kibana, and AWS data pipelines.
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Global Delivery Projects across Sri Lanka, the Netherlands, Israel, and beyond.
15+

Years in terminal technology and logistics systems

24/7

Operational support for live mission-critical environments

8+

Major global project environments and consulting engagements

TOS

Deep specialization in terminal systems, integrations, and go-live support

Rusiru Guruge profile image
About Me

Real terminal operations. Real systems. Real impact.

I work at the intersection of terminal operations and enterprise technology — supporting production systems, automation, integrations, data visibility, and service leadership in demanding port environments.

My background combines software delivery, 2nd line support leadership, project execution, terminal process understanding, and strong hands-on troubleshooting. I’m most effective where systems, operations, and people need to work together without downtime.

Terminal Operating Systems Port Automation 2nd Line Support Go-Live Support SQL & Analytics APIs & EDI Boomi & ActiveMQ ITIL Practices
Core Value

A premium portfolio built around visuals, credibility, and operational depth.

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Terminal Systems Consulting

Support and advisory for TOS environments, operational workflows, system optimization, and stable day-to-day execution.

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24/7 Production Support

Advanced incident handling, troubleshooting, escalation, and operational stabilization in live port environments.

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Integration Expertise

Hands-on work with APIs, EDI, middleware, messaging, data flows, and cross-platform terminal ecosystems.

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Reporting & Monitoring

Operational analytics and visibility using SQL, Power BI, Grafana, Kibana, and AWS-based reporting pipelines.

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ITIL-Aligned Delivery

Practical incident, problem, change, and major incident management in environments where uptime matters.

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Global Project Exposure

Professional experience across international teams, terminals, vendors, and operational cultures.

Experience

Professional journey with strong domain credibility.

The structure below is designed to read like a premium case-driven website while still keeping your career history clear.

TOS IT Consultant | Team Lead – 2nd Line Support
Seaport Group BV
2021 – Present

Leading and supporting terminal system activities with strong focus on incident handling, live operations support, automation-related troubleshooting, reporting, service quality, and distributed team coordination.

  • Support complex terminal technology environments across international delivery teams.
  • Work on production incidents, root-cause analysis, troubleshooting, and operational stabilization.
  • Contribute to automation support, monitoring, integrations, and continuous service improvement.
Manager, Business Development & Support Operations
Access International (Pvt) Ltd.
2019 – 2021
  • Led support operations for terminal customers and customer communication.
  • Combined operational support leadership with business development and solution engagement.
  • Supported production systems, testing cycles, and service improvement across terminal environments.
Software Engineer
Access-Navis Joint Venture
2013 – 2018
  • Worked on software solutions, integrations, testing, and application delivery for logistics and marine requirements.
  • Built strong technical foundations in enterprise systems and application lifecycle delivery.
Projects

Selected global engagements.

Expanded project cards with the missing implementations, go-live work, studies, and optimization engagements you shared.

Israel TBA NextGen Semi Automated

TBA NextGen – Semi Automated Project

Hadarom Container Terminal, Port of Ashdod. Provided advanced 2nd-line and 3rd-line aligned support for the automated terminal platform, covering automation, emulation, simulation, integration testing, major incident handling, root-cause analysis, and ITIL-aligned service processes.

ActiveMQ Dell Boomi SQL Grafana Kibana Jira Confluence Cherwell
2023 – Present
Netherlands Cargo Go-Live Center ERP GC

CLdN GC Terminal – Botlek, Rotterdam

Delivered go-live and post go-live support for a multi-cargo terminal environment, covering vessel, rail, barge, truck, cross-docking, stuffing, stripping, and board-to-board operations while ensuring operational stability during the transition to the new TOS platform.

Go-Live Post Go-Live Multi-Cargo Operational Stability
07/2024 – 11/2024
Mozambique Navis N4 CommTrac

Cornelder – Port of Beira

Integrated Navis N4 and TBA CommTrac APIs to enable real-time and management reporting for terminal operations, and designed scalable data pipelines to support operational visibility and performance analytics.

APIs Data Pipelines Real-Time Reporting Performance Analytics Power BI AWS
2023 – Present
Netherlands ITP Center Masterplan

Port Broekman – TOS Go-Live & Optimization

Supported configuration, testing, and go-live activities for ITP Center / Masterplan products. Guided Super Users, shared best-practice configuration advice, and focused on system quality, performance, and operational readiness.

Configuration Testing Go-Live Super User Support Optimization
2023 – 2024
Netherlands Implementation Business Analysis

Rotterdam Short Sea Terminals BV – TOS Implementation

Performed Business Analyst responsibilities including daily testing, process re-validation, and gap analysis across multiple software versions. Identified improvements, optimized terminal workflows, and gave structured feedback to development teams.

Daily Testing Gap Analysis Process Validation Workflow Optimization
2021 – 2023
Netherlands ITP Masterplan Study & Go-Live

Port Matrans – TOS Study, Comparison & Go-Live

Conducted a TOS study comparing Softpak and ITP solutions, then extended the engagement into go-live support, configuration, testing, training, and post go-live stabilization as a Business Analyst and on-site support consultant.

TOS Study System Comparison Training Stabilization On-Site Support
2022 – 2023
Netherlands Bulk & Break-Bulk Process Analysis

Port Verbrugge – Business Process Analysis

Performed business process analysis comparing the VAMOS system against market best practices for bulk and break-bulk operations, identified functional gaps, and proposed system and process enhancements to improve operational efficiency.

VAMOS Gap Identification Recommendations Operational Efficiency
2022
Sri Lanka Navis N4 SPARCS & EXPRESS

Sri Lanka Ports Authority – Colombo Port

Managed the Navis N4 upgrade project by coordinating requirements, customization, testing, training, and go-live. Also worked as part of the long-term SPARCS & EXPRESS implementation and maintenance team, supporting integrations and automation components.

Upgrade Project Customization Training GPS RFID MDTs RHTs
2019 – 2021
Contact

Ready to discuss terminal systems, automation, or operational support?

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Contact Details

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LocationColombo, Sri Lanka · Working globally

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